Manage Cross Functional and Culturally Diverse Teams
Training Provider: SINGAPORE NATIONAL EMPLOYERS FEDERATION
Course Reference: TGS-2011501440
S$225
Original: S$450
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About This Course
Learners will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by
establishing an effective communications
system, and employing effective strategies in
communication and conflict resolution..
What You'll Learn
1. Types of diversity markers and their implications in a work team (Analysis)
2. Characteristics of major cultural dimensions (Analysis)
3. Common cultural diversity issues at the workplace (Analysis)
4. Team management strategies (Application)
5. Designing common goals and objectives (Synthesis)
6. Maximizing team effectiveness and synergy (Application)
7. Ways in which diversity issues affect interpersonal relationship (Analysis)
8. Components of a communication system to facilitate communication among
members of a diverse work team (Synthesis)
9. Application of social competence in the context of diversity (Application)
10. Impact of cultural taboos on the effectiveness of a diverse work team
(Analysis)
11. Strategies to convey negative news or performance to members of diverse
cultures (Application)
2. Characteristics of major cultural dimensions (Analysis)
3. Common cultural diversity issues at the workplace (Analysis)
4. Team management strategies (Application)
5. Designing common goals and objectives (Synthesis)
6. Maximizing team effectiveness and synergy (Application)
7. Ways in which diversity issues affect interpersonal relationship (Analysis)
8. Components of a communication system to facilitate communication among
members of a diverse work team (Synthesis)
9. Application of social competence in the context of diversity (Application)
10. Impact of cultural taboos on the effectiveness of a diverse work team
(Analysis)
11. Strategies to convey negative news or performance to members of diverse
cultures (Application)
Course Details
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