WSQ Work in a Team

Training Provider: James Cook Institute Pte Ltd
Course Reference: TGS-2012500132
S$210
Original: S$420
Save S$210

About This Course

Upon completion of this unit, the learner will be able to:
• Apply effective communication techniques to maintain open communication,
• Resolve issues and concerns, and
• Provide support to team members to achieve individual and team goals while taking into consideration diversity issues

What You'll Learn

Define & align team goals.
Define own & individual roles.
Maintain open communication with team members by sharing information & discussing work related issues to achieve individual & team goals to meet organisational requirements.
Listen to & contribute ideas & skills using appropriate communication techniques to achieve team goals.
Demonstrate trust, respect & support towards team members in daily activities to achieve team goals.
Identify potential areas of conflict with team members & methods to overcome them, taking into consideration diversity issues.
Identify & resolve issues & concerns through collaborative activities with supervisor.
Demonstrate responsibility & commitment for work done & to the achievement of individual & team goals.
Accept & provide feedback, advice & assistance in a considerate & constructive manner to accomplish task assigned.
Recommend improvements to established policies & procedures in a proactive manner.

Entry Requirements

Be able to speak, listen, read and write English at a proficiency level not lower than WPL level 4 .

Course Details

Duration 16 hours
Language English
Training Commitment Part Time
Total Enrolled 385 students
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