Implement Incident Management Process
About This Course
Prepare senior management staff in industries with knowledge of CERT audit by
enforcement agency and skills to manage incidents in the company during an emergency.
What You'll Learn
• Managing incident in your premises
• Fundamentals of Incident management
• Public and media relations during a crisis
• Table top exercise Certification Type
Entry Requirements
• Supervisor Level or Managerial Level (with min. O level or SSLC)
• Be able to listen, read, speak and write English at a proficiency level equivalent to the Employability Skills (ES) Level 5
• Be able to manipulate numbers at a proficiency level equivalent to Employability Skills (ES) Level 5
Assumed Skills and Knowledge
• Possess good knowledge in relevant organisational emergency response plans, procedures, policies and processes
• Possess good knowledge in emergency response concepts
• Possess related training or work experience in a process plant
• Be able to gather information and compile necessary data
• Possess basic knowledge in decision making processes and models
• Have communication skills using various methods and techniques