Improve Operational Effectiveness
About This Course
Develop organisational effectiveness processes to support improvement strategies
What You'll Learn
LO2 Collaborate with the senior leadership team to develop implementation plans to carry out strategic priorities and directions of the organisation.
LO3 Develop effective communication channels and processes to enhance team’s performance to achieve set goals and objectives that are aligned to the organisation’s strategic priorities and directions.
LO4 Consult with the stakeholders to develop effective organisational communication channels to engage them in a timely manner to meet their expectations and needs.
LO5 Recommend effective communicate channels and processes to promote organisation’s activities, services and programmes to the customers accurately and ethically.
Entry Requirements
Learners are assumed to be able to:
Work with verbal and non-verbal cues that underpin effective communication.
Work with competitive knowledge of the business, industry and sector in which the department and its teams operate.
Demonstrate proficiency using a range of decision making models and methods.
Writing, Reading, Listening and Speaking of English to a proficiency level equivalent to Employability Skills System (ESS) Literacy Level 3.
Develop Numeracy skills to a proficiency level equivalent to Employability Skills System (ESS) Numeracy Level 3.
Minimum Educational GCE “N” Level.
Those with education below GCE “N” Level or ESS Literacy 3 need to have minimum 3 years working experience in a supervisory role.