Stakeholder Engagement and Management Level 4: Develop Workplace and Business Relationships (Synchronous e-Learning)
Training Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Course Reference: TGS-2019503370
S$355
Original: S$710
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About This Course
This SFw for HR Level 4 module – Stakeholder Engagement and Management (TSC Code HRS-HRM-4036-1.1) is designed to address the skills and knowledge required to analyse stakeholders, effectively engage and align with them. It also covers understanding their interests and influence and managing conflict.
What You'll Learn
-Engage stakeholders to ascertain their expectations(A2)
-Influencing techniques(K6)
-Processes of aligning stakeholder expectations(K3)
-Influence stakeholders to align expectations with organisation or HR’s requirements and objectives(A3)
-Investigate issues encountered in stakeholder relationships(A5)
-Recommend improvements to Stakeholder management approaches(A6)
-Methods to identify levels of stakeholders’ influence and importance(K2)
-Determine interests and influence of stake-holders(A1)
-Communication management for different target audiences(K4)
-Develop stakeholder communication plans to guide communication with different stakeholder groups(A7)
-Analysis techniques for interpreting stake-holder feedback(K1)
-Analyse collated stakeholder feedback(A4)
-Stakeholder engagement techniques(K5)
-Facilitate networking opportunities to build relationships(A8)
-Influencing techniques(K6)
-Processes of aligning stakeholder expectations(K3)
-Influence stakeholders to align expectations with organisation or HR’s requirements and objectives(A3)
-Investigate issues encountered in stakeholder relationships(A5)
-Recommend improvements to Stakeholder management approaches(A6)
-Methods to identify levels of stakeholders’ influence and importance(K2)
-Determine interests and influence of stake-holders(A1)
-Communication management for different target audiences(K4)
-Develop stakeholder communication plans to guide communication with different stakeholder groups(A7)
-Analysis techniques for interpreting stake-holder feedback(K1)
-Analyse collated stakeholder feedback(A4)
-Stakeholder engagement techniques(K5)
-Facilitate networking opportunities to build relationships(A8)
Entry Requirements
Prospective candidates should have a minimum degree in any discipline and at least 1 year of HR or people management experience
OR
Diploma holders with at least 2 years experience of HR or people management experience may also be accepted.
Course Details
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