Create Customer Experience – SFw (Mandarin)
Training Provider: SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS
Course Reference: TGS-2019503920
S$205
Original: S$410
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About This Course
On completion of this course, participants will have acquired the knowledge and skills pertaining to Create Customer Experience in the tourism industry. These include: 1. Recognize customer needs and concerns 2. Display personalised service 3. Create value services to delight customer
What You'll Learn
This course consists of the knowledge, skills and attitudes required one in the tourism industry to recognize customer needs and concerns, display personalised service as well as create value services to delight customer.
Course Details
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