Service Partnerships for Leaders

Training Provider: NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD.
Course Reference: TGS-2019504180
S$300
Original: S$600
Save S$300

About This Course

The “Manage Partnerships for Service Excellence” module addresses the knowledge
and application skills required to establish and maintain relationships to enhance
service excellence. It involves assessing the effectiveness of service partnerships,
and implementing continual improvements to strengthen relationships with service
partners.

What You'll Learn

The programme would cover the following areas:
1. How organisational business strategy relates to the service supply
chain and service partnership
2. Measuring service partner performance
3. Understanding service partnership issues
4. Develop service improvement plan
5. Implement service improvement plan
6. Institutionalise continual improvement in service partnerships.

Course Details

Duration 19 hours
Language English
Training Commitment Part Time
Total Enrolled 92 students
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