Customer Experience Management for Ambassadors
Training Provider: NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD.
Course Reference: TGS-2019504437
S$80
Original: S$160
Save S$80
About This Course
• Identify the various platforms of communication in an organization, it’s benefits and pitfalls
• The purpose of engagement with customers over such platforms
• The types of organizational resources available that can enable such interaction with customers
• Effective communication skills via the various platforms
• Various methods to monitor and collect stakeholders’ feedback via the various platforms.
What You'll Learn
• The Age of Connectivity: How can you interact with your Customers
- Understanding Your Role in your organization
• Reasons for engaging the customers over the various platforms
• Using the Right communication Technique to your advantage
- Creating the Impression that Lasts
- Understanding Your Role in your organization
• Reasons for engaging the customers over the various platforms
• Using the Right communication Technique to your advantage
- Creating the Impression that Lasts
Course Details
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