Service Excellence for Ambassadors
Training Provider: NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD.
Course Reference: TGS-2019504440
S$240
Original: S$480
Save S$240
About This Course
Individual will be able to successfully perform the following:
1. Recognise the impact of one’s professional image and persona on the organisation
2. Project a professional image and persona in accordance with organisational guidelines
3. Demonstrate effective communication skills when interacting with customers at the workplace.
What You'll Learn
The programme would cover the following areas:
1. Service-Dominant Logic
2. Impact of One’s Image on the Organisation
3. Methods to Project a Positive and Professional Image
4. Effective Communication
1. Service-Dominant Logic
2. Impact of One’s Image on the Organisation
3. Methods to Project a Positive and Professional Image
4. Effective Communication
Course Details
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