Service Brand for Leaders
Training Provider: NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD.
Course Reference: TGS-2019504512
S$409
Original: S$818
Save S$409
About This Course
This unit “Manage the Service Brand“ seeks to provide learners with the knowledge and application skills to implement service brand guidelines, analyse the impact of guidelines on the organisation and the implementation of corrective actions to enhance the performance of service brand guidelines
What You'll Learn
The learning outcomes by learning unit comprise:
1. Understand the Service Brand (KA1, KA2, KA3, AA1, LL)
2. Gather Data related to Service Brand Guidelines (KA4, AA1, IVC)
3. Analyse Service Performance for Gaps with Brand (KA5, AA2)
4. Prepare Implementation Plans for Corrective Actions (AA3, SIE)
5. Implement Corrective Actions (AA4)
1. Understand the Service Brand (KA1, KA2, KA3, AA1, LL)
2. Gather Data related to Service Brand Guidelines (KA4, AA1, IVC)
3. Analyse Service Performance for Gaps with Brand (KA5, AA2)
4. Prepare Implementation Plans for Corrective Actions (AA3, SIE)
5. Implement Corrective Actions (AA4)
Course Details
Back to All Courses
Note: To apply for this course, visit or contact the training provider directly.
More Courses from NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD.
This course will address the gaps on evaluation of security risks and establish corporate security p...
Upon completion of this module, the learner is able to identify critical customer segments, market g...
1. Define industry developments and trends in analytics, algorithms and statistical modelling and
c...