Provide Advice on Furniture Products (Synchronous E-learning)
Training Provider: SFIC INSTITUTE PTE. LTD.
Course Reference: TGS-2019504764
S$225
Original: S$450
Save S$225
About This Course
This course provides a good understanding of the skills, knowledge and trends associated with a retail operation in a furniture industry. Learners will be equipped with the fundamental knowledge of the furniture retail scene and develop skills in providing advice for the selection and care of furniture products.
What You'll Learn
- Identify the current furniture trend and understand the local retail scene
- Basic Know-how: various types, categories, styles and materials of furniture
- Engaging your customers and establishing rapport through effective communication techniques
- Be inquisitive- ask the right questions to uncover customers’ needs!
- Making sales propositions that lead to purchase decisions
- Effective steps in anticipating and handling customers’ objections
- Understand the type of care and maintenance required for different types of furniture products
- Ways to rectify reparable damage done on furniture products
- Provide advice to customers on essential furniture care
- Basic Know-how: various types, categories, styles and materials of furniture
- Engaging your customers and establishing rapport through effective communication techniques
- Be inquisitive- ask the right questions to uncover customers’ needs!
- Making sales propositions that lead to purchase decisions
- Effective steps in anticipating and handling customers’ objections
- Understand the type of care and maintenance required for different types of furniture products
- Ways to rectify reparable damage done on furniture products
- Provide advice to customers on essential furniture care
Course Details
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