Salesforce Fundamentals for Business Administration Specialists

Training Provider: Temasek Polytechnic
Course Reference: TGS-2020000082
S$972
Original: S$3,240
Save S$2,268

About This Course

Upon completion of the course, trainees will be able to:

- Describe the primary business value of each major Salesforce Cloud.
- Manage users and data.
- Manage basic org configuration.
- Create email templates.
- Create reports and dashboards.
- Apply and champion Chatter.
- Understand the Salesforce implementation and maintenance lifecycle.
- Extend Salesforce functionality beyond basic configuration.

What You'll Learn

The Salesforce Fundamentals for Business Administration Specialists has been developed specifically for the business “user”—the people who need to learn what’s possible with Salesforce functionality across the suite of products, but aren’t necessarily responsible for managing the application. The course is ideal for roles such as Customer Services Manager, Business Executive, Business Operations, Sales Operations Manager, or any other operations, management, or process analysis “super users” that need to fully understand the business value of the Salesforce platform.

Entry Requirements

Singapore citizens and permanent residents only.
With less than 3 years of working experience.
With Business or IT background

Course Details

Duration 24 hours
Language Not specified
Training Commitment Not specified
Total Enrolled 5 students
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Note: To apply for this course, visit or contact the training provider directly.

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