PWM-Cleaning L2 - Customer Management
Training Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Course Reference: TGS-2020503545
S$100
Original: S$200
Save S$100
About This Course
This course is only for the low wage workers in the PWM-Cleaning Sector.
Enhance customer service provision through interpreting on feedback
What You'll Learn
1. Support collection of information from various sources relevant to identifying customer needs and expectations. 2. Support creation of positive customer experience by offering customised and personalised services. 3. Identify urgent customer needs through assessment. 4. Carry out collection of customer feedback. 5. Recommend areas of improvement as per customer feedback.
Entry Requirements
Lower Secondary
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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