PWM-Retail: Innovation Through Customer Experience
Training Provider: KENKO ACADEMY PTE. LTD.
Course Reference: TGS-2020504030
S$225
Original: S$450
Save S$225
About This Course
This course is only intended for the low wage workers in the PWM-Retail Sector.
What You'll Learn
This skill describes the ability to build a customer service knowledge base as part of organisational resources.
Entry Requirements
Learner’s requirements:
• Have a basic understanding of the organisation’s product and service offering in F&B
• Have a basic understanding of the organisation’s structure, standard operating procedures and guidelines on F&B service
• Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3
• One year working experience preferred at the F&B or Hospitality sector
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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