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Communicate with Confidence

Name: Communicate with Confidence
Price: 150 SGD
Rating: 4.4 (354 reviews)

Training Provider: IMPACT MANAGEMENT SEMINARS PTE LTD

Course Reference: TGS-2020504782

S$150

Original: S$300

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About This Course

Program to equip participants with the skills and knowledge to: *recognise differences in individuals that impact effective communication * align self to one's expressions when interacting with others * use active listening techniques to improve communication with others * demonstrate respect and empathy to build rapport * use closing statement to communicate follow-up actions clearly and correctly

What You'll Learn

*using active listening techniques to understand words, meanings, and the message * recognising individual differences when responding to information * applying principles of effective communication in interpersonal engagements * using communication techniques to overcome barriers to effective communication * demonstrating confidence through verbal and non-verbal communication when connecting with others * applying confirming and summarising skills in task activity * communicating follow-up action to meet task needs

Entry Requirements

able to speak, read, and write at a English proficiency level of ES WPLN L3 or equivalent
attitudes that include: a sense of responsibility, able to organise and multi-task, being passionate in performing work activities
target age group: 25 and above
minimum education level: secondary education
required years of experience: 6 months of work experience