Gamification: Engaging Customers for Businesses
Training Provider: Republic Polytechnic
Course Reference: TGS-2020504820
S$81
Original: S$270
Save S$189
About This Course
The course is for SME owners and marketing professionals who will like to use gamification to increase sales and improve customer relationships. The course is also targeted at HR professionals who will like to tap on gamification to improve employee engagement and motivation.
What You'll Learn
Gamification is the application of game elements to solve non-game problems, in areas such as motivation and learning.
Gamification has seen tremendous growth in recent years as organizations deploy gamification solutions to increase customer engagement and improve user experience.
This course will aim to equip participants with basic gamification and design knowledge, and explore its applications in areas of training and learning, productivity, and customer engagement. During the course, participants will learn how to ideate and design a simple gamified prototype for their use. They will also test and iterate their prototype to develop for their own business use.
Learning Outcomes
At the end of the course, participants will be able to:
Deconstruct gamification
Apply Gamification and Design Knowledge to create a gamified prototype
Implement, test and iterate prototype for feedback
Gamification has seen tremendous growth in recent years as organizations deploy gamification solutions to increase customer engagement and improve user experience.
This course will aim to equip participants with basic gamification and design knowledge, and explore its applications in areas of training and learning, productivity, and customer engagement. During the course, participants will learn how to ideate and design a simple gamified prototype for their use. They will also test and iterate their prototype to develop for their own business use.
Learning Outcomes
At the end of the course, participants will be able to:
Deconstruct gamification
Apply Gamification and Design Knowledge to create a gamified prototype
Implement, test and iterate prototype for feedback
Entry Requirements
Proficiency in English
Course Details
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