Delivery Optimisation
About This Course
At the end of the course, learners are able to:
LO1: Conduct awareness campaigns around new service offerings to maximise customer acquisition, retention and conversion
LO2: Evaluate and communicate with technology or logistics partners to create brand values aligned customer experience around the adoption of delivery optimisation systems
LO3: Conduct analysis on the performance and inventory movement enabled by improved delivery optimisation models
What You'll Learn
LU2: Understand how to create brand values aligned customer experience around the adoption of delivery optimisation systems
LU3: Understand how to improved delivery optimisation models using
analysis on the per-formance and in-ventory movement
Entry Requirements
• Be at least 18 years old and able to understand and communicate in English at a level sufficient to follow course instructions, participate in discussions and complete simple workplace-related tasks.
• Have basic computer skills, including the ability to use email, web browsers and common office applications such as Microsoft Word or Excel.
• Have basic workplace experience in retail, furniture, interior furnishing, logistics, supply chain, operations, project coordination or a related field.
• Be familiar with basic business or operational processes such as order fulfilment, inventory, delivery scheduling or customer service.
• No prior knowledge of delivery optimisation systems is required.