Negotiation and Conflict Management

About This Course

"Negotiation is a permanent feature of business and everywhere in our working environment. Investment bankers make multi-billion-dollar M&A deals to create synergies on behalf of their clients. Procurement managers negotiate with the vendors to cut down the cost for the company. We always negotiated with our superiors as well as our colleagues to ask for more resources or solve conflicts. So, implicitly or explicitly, we negotiate everywhere in our daily working life and that’s why knowing how to negotiate to make deals and resolve conflicts is so important for business professionals.

Thanks to an interactive format, this workshop aims at improving participants’ analytical and interpersonal skills in negotiation and conflict management, and make sure they do first things first. They will learn how to utilize their own negotiation strengths and focus on key areas of improvement. Combining lectures, interactive discussions and hands-on activities, it will enable participants to develop cutting-edge negotiation/ conflict management strategies and be equipped with powerful influencing, persuasion and conflict resolution skills"