Service Challenges (Level 4)
Training Provider: ASCENDO ACADEMY PTE. LTD.
Course Reference: TGS-2020513099
S$300
Original: S$600
Save S$300
About This Course
This course aims to equip learners with the knowledge and abilities to develop service recovery frameworks and cascade service recovery procedures to address service delivery gaps.
What You'll Learn
The aim of the course is to train new staff / existing staff to be able to
• Analyse Service Challenges
• Develop Service Recovery Framework
• Cascade framework with Stakeholders
• Evaluate Effectiveness of Service Recovery
• Analyse Service Challenges
• Develop Service Recovery Framework
• Cascade framework with Stakeholders
• Evaluate Effectiveness of Service Recovery
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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