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How to Handle Challenging Online Service Situations? (Classroom & Asynchronous e-learning)

Training Provider: SSA ACADEMY PTE. LTD.
Course Reference: TGS-2020513673
S$215
Original: S$430
Save S$215

About This Course

Insights on new and innovative ways to address service challenges for organisations and their workers

What You'll Learn

Triggers in the service environment. Types of service challenges. Service recovery process. Service escalation channels. Case studies

Course Details

Duration 16.5 hours
Language English
Training Commitment Full Time and Part Time
Total Enrolled 516 students
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