People and Relationship Management L3: Manage a Diverse Service Environment powered by John Maxwell (Synchronous e-learning)

Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2021001991
S$230
Original: S$460
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About This Course

1. Manage Self
- Do You Like Yourself?
- Are You People-Intelligent?
John Maxwell Highlights: Explore who you really are and how you determine others through The Lens Principle.

2. Manage Individuals
- They Are All Made Differently
- They Have Varying Levels of Abilities
- Your Commitment to Your Team
John Maxwell Highlights: Identify your blind spots and practice The Exchange Principle.

3. Manage A Diverse Team
- Celebrate Inclusiveness
- Embrace Diversity
- Manage Opportunities & Challenges Arising from Diversity
- The ABC's of Building Team Cohesion
John Maxwell Highlights: Understand The Boomerang Principle and how to create synergy within your team.

What You'll Learn

What are some habits of successful self-leaders? How can business leaders create value out of workplace diversity?

The first rule of leadership is to always lead yourself well. An important key for effective leaders is committing oneself to the lifelong practice of self-awareness and comprehending the diverse world around us. When leaders work on their self-awareness, they become more aware of the things that are happening around them and are able to intervene by taking on a leadership role.

In this programme, learners will explore topics on self-discovery, people intelligence and how to become a charismatic leader. They will also understand how to turn diversity challenges into opportunities and identify useful methods to heighten team cohesion.

Be a great leader by sending a powerful message of your commitment to diversity and inclusion today. Based on John Maxwell's signature leadership series programmes, insightful and powerful concepts from "5 Strategies to Win with People" have been included to support the course objectives and enhance your learning journey.

Entry Requirements

At least 1 GCE 'O' Level pass

Course Details

Duration 16 hours
Language English
Training Commitment Full Time
Total Enrolled 800 students
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