Internationalisation Series: Service Innovation and Customer Experience - Chengdu
About This Course
At the end of the programme, participants will gain insights into the opportunities in Chengdu, especially in the area of service excellence and superior customer experience
• Learn practical market intelligence and interact with relevant companies in Chengdu
• Be familiar with the digital business environment in China, including innovation and technology adoption, human capital development, market development, access to financing, legal and regulation environment, and infrastructure
• Cultivate important relationships and business networks with Singaporean and PRC businesses in the Sichuan region
• Embark on their own service and customer enhancement journey and straregies as well as their China-related business expansion strategy.
What You'll Learn
• Digital business environment in China, including innovation and technology adoption, human capital development, market development, access to financing, legal and regulation environment, and infrastructure
• Development of business networks with Singaporean and PRC businesses in the Sichuan region
• China-related business expansion strategy.
Entry Requirements
SME owners and senior executives from SMEs.