Service Leadership Level 1: Demonstrate the Service Vision (MSF) (Synchronous e-learning)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2021006651
S$110
Original: S$220
Save S$110
About This Course
At the end of the course, learners will be able to:
- Recognise the role one plays in contributing to the organisations vision, mission & values
- Demonstrate service delivery in accordance with the organisations vision mission & values
- Analyse ones performance for continuous improvement
What You'll Learn
Smart organisations have come to realise the significance of an impactful service vision. What actions can you take to make your service vision come alive? How can you represent your organisation well and be an outstanding brand ambassador? This course has been carefully designed and tailored to meet the needs of service professionals who serve family-customers. Service professionals are encouraged to embrace a service vision and put it to practice in their daily interaction with customers.
Entry Requirements
At least 1 GCE 'O' Level pass
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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