Rooms Division Management
About This Course
Case studies and current real-world examples are introduced to help students learn the role of each staff member in maintaining high-quality service, discover secrets to keeping the front office profitable, emphasizing guest safety and key control guidelines, and understanding the impacts of the latest technology on the operations and management of the Rooms Division.
What You'll Learn
Entry Requirements
Applicants should possess one of the following combinations of qualification and work experience:
• 3 GCE ‘O’ Levels passes including English (Grade 1 to 7), Science (Grade 1 to 6) and 1 relevant subject (Grade 1 to 6) with at least 3 years of relevant work experience;
• NITEC or NITEC in Technology/Services (GPA 3.5 and above) with at least 2 years of relevant work experience;
• Higher NITEC or Higher NITEC in Technology/Services with at least 1 year of relevant work experience;
• Relevant WSQ Diploma with at least 3 years of relevant work experience.