PWM-Cleaning: Customer Management (Level 1)
Training Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Course Reference: TGS-2021010243
S$80
Original: S$160
Save S$80
About This Course
This course is only for the low wage workers in the PWM-Cleaning Sector.
The aim of the course is to train new cleaners / existing cleaners in applying the basic customer management in environmental services industry.
What You'll Learn
Understand the knowledge and skills required in basic customer management in environmental services industry.
On completion of this course, the participants will have knowledge and application skills in the workplace. This includes:
• LU1 Know your customer and service environment
• LU2 Deliver quality service to your customer
On completion of this course, the participants will have knowledge and application skills in the workplace. This includes:
• LU1 Know your customer and service environment
• LU2 Deliver quality service to your customer
Entry Requirements
Applicants should preferably:
a) be above 18 years of age;
b) Able to speak, listen and read English at a proficiency level equivalent to Employability Skills Workforce Skills Qualification Workplace Literacy Level (WPL) 1.
c) Secondary or lower education
d) Minimum 3 months of relevant work experience
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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