Productivity and Innovation Strategy (Synchronous e-learning)
About This Course
The aim of the course is to equip the professionals, managers and executives (PMEs) who are currently working or those intending to make a career switch to the Retail industry, with in-depth knowledge and skills in the retail e-commerce operations The course emphasises on the manager’s ability and discipline to identify elements in productivity and innovation that can be monitored and measures. Also, to apply different techniques in monitoring, analysing and evaluating of performance indicators and engaging of employees in productivity and innovative initiative.
What You'll Learn
• Have an overview of a strategy
• Understand the productivity and innovation road map to create awareness for improvement
• Identify methods in monitoring indicators and engage employees in the productivity improvement
Entry Requirements
1) Age 21 years or above and have at least 2 years of work experience in supervisory or leadership position.
2) Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 5 WPL (Comprehensive) and WPN.
3) Possess WSQ Advance Certificate in Retail Operations, WSQ Advance Certificate in Service Leadership, WSQ Advance Certificate in Leadership and People Management (LPM)
4) Have attended SkillsFuture Digital Workplace (SFDW) and or other Workplace Digital Literacy Course