(SCTP) [Customer Experience Innovation] (Classroom, Synchronous & Asynchronous e-learning) (Eligible for Part-Time TA)
Training Provider: Ngee Ann Polytechnic
Course Reference: TGS-2022012591
S$2,700
Original: S$9,000
Save S$6,300
About This Course
Design Thinking – Transforming Corporate Problem Solving
Sense making in a Data-driven Era
Cutting-edge Customer Service
What You'll Learn
The future of work requires organisations and business to prioritise customer centricity for business success. The Certificate in ‘Designing for Customer Centricity in the Future Workplace’ aims to equip learners with creative, computational thinking and customer service skills to deliver effective customer-centric service.
Entry Requirements
1. Minimum O Levels / NITEC
2. Applicants with other qualifications are welcome to apply.
Preferred: Have a working knowledge of Microsoft Office.
Students enrolled in the course are expected to bring their personal laptops with the Windows 10 operating system and have Microsoft Office installed.
Course Details
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