Passenger Services Management
Training Provider: Republic Polytechnic
Course Reference: TGS-2022012641
S$347
Original: S$1,158
Save S$811
About This Course
Refer to Course proposal
What You'll Learn
This module provides an insight to the service quality requirements and standards in the aviation industry. Students will be able to discuss the different operational procedures and processes in passenger flow, and analyze performance measures to determine how passengers are handled. Students will be able to apply operational brand concepts and standards to the aviation industry, and examine how these standards can be used to improve the competitiveness of the airport and airlines. This module also equips students on how different countries have adopted various technologies in expediting passenger flow.
Entry Requirements
Applicants should have a relevant (Engineering or Hospitality) diploma or degree. Applicants should preferably also have at least two years of relevant working experience.
Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least five years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted will have to go through an interview and/or entrance test.
Course Details
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