WSQ - Tourism Business Negotiation
About This Course
Upon completion of this module, the learner is able to evaluate potential and suitability of Business Negotiation and seek new ways of utilising these skills. These skills are for learners to participate in negotiations for events and activities.
LO1 - At the end of this session, learners should be able to set the role and responsibility to prepare the components to plan on the negotiation objectives
LO2- At the end of this session, the learner should be able to apply the communication and conflict resolution techniques within the context to achieve desired negotiation processes
LO3 - At the end of this session, the learners should be able to evaluate negotiation outcomes against objectives in accordance with organizational procedures
LO4 - At the end of this session, the learner should be able to take necessary follow-up actions to close negotiation within the legislation and regulations pertaining to negotiations.
What You'll Learn
• Negotiation objectives.
• Components of negotiation plans.
• Negotiation roles and responsibilities.
• Apply communication and conflict resolution techniques to achieve desired negotiation outcomes.
• Negotiation processes and techniques.
• Context of negotiation, which relates to negotiation objectives.
• Monitor and evaluate negotiation outcomes against objectives in accordance with organizational procedures.
• Relevant precedents in past negotiations.
• Legislation and regulations pertaining to negotiations.
• Finalize negotiation and take necessary follow-up actions to close negotiation.
Entry Requirements
This course is targeted at business professionals in the executive or manager positions to evaluate potential and suitability of Business Negotiation and seek new ways of utilising these skills. These skills are for learners to participate in negotiations for events and activities.
Learners must be at least 25 years old and have at least 2 years of work experience in an executive position in the tourism-related industry.
Academic Requirements:
• GCE ‘O’ level, with pass in English
• WSQ/Polytechnic Diploma
Literacy Requirements:
• Achieve a minimum band of 5 in IELTS OR
• Workplace Literacy (Comprehensive) Level 5
Assumed Skills, Knowledge and Attitude
• Able to understand business Management
• Able to perform basic tasks and functions in purchasing operations
• Able to influence changes and decisions in the department
• Able to translate information and present its findings
• Possess positive attitude and excellent communication skills.