WSQ Communicate Effectively at the Workplace
About This Course
1) Recognise sources of internal and external information, the types of information to be received, clarified and responded to, performing tasks related to interpreting and analysing information received
2) Compare modes of communications, tools available and their characteristics and use the principles of effective communications and interpersonal techniques
3) Perform activities using appropriate communications techniques to clarify and respond to information received taking into account the social and cultural backgrounds of recipients of information
4) Overcome internal and external barriers to effective communications taking into consideration social and cultural differences with special consideration in pandemic times.
What You'll Learn
Entry Requirements
• Be able to Read, Listen, Speak and Write at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (“ES WSQ”) Workplace Literacy (“WPL”) level 5.
• Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (“WPN”) level 4.
• Educational qualification required: completion of GCE 'N' Level.
• Learners should have at least 1 years’ working experience.