Retail (SF): Workplace Communications L1

Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2022015249
S$90
Original: S$300
Save S$210

About This Course

Sources of information
within and outside the
organisation
• Types of information to be
received, clarified and
responded to and their
features
• Modes of
communications and
communication tools and
their characteristics
• Principles of effective
communications and
interpersonal techniques
• Internal and external
barriers to effective
communications
• Social and cultural
differences that impact
communications

What You'll Learn

Communicate in a way that
responds to individual
differences within the
workplace positively

Entry Requirements

ES Workplace Proficiency Literacy and Numeracy Level 4 or Completed Secondary 2 education; AND
Preferably hold a WSH-related appointment; AND
Completed 1 Pre-Requisite Module

Course Details

Duration 16 hours
Language English
Training Commitment Full Time and Part Time
Total Enrolled 81 students
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