Build Resilience and Develop Skills to Lead Change (Synchronous E-Learning)
About This Course
•Understand and appreciate the need for transformation in the healthcare industry in Singapore
•Develop skill sets to stay positive in response to negative situations or manage uncertainties in a challenging work environ-ment
•Develop flexible and positive mindsets to boost self-confidence to take on changing responsibilities
•Learn about changes impacting cur-rent job roles and emerging new job roles in the healthcare sector
•Learn skills to demonstrate empathy for effective communication
•Practice basic coaching skills with the GROW model for constructive conversation with your team
What You'll Learn
•Industry 4.0: Singapore Digital Transformation (Healthcare)
•Are You Ready for Change?
•Positive Mindset Skill #1: Self-Awareness of Own Emotions & Thoughts
•Positive Mindset Skill #2: Building Positive Confidence
•Positive Mindset Skill #3: Flexible Thinking
•Positive Mindset #4: Managing Anxiety (Uncertainty)
Day 2 Programme:
Skills to Lead Change
•Being a Leader to my Team Members
•Leading Change
•Coaching Skill #1: Engaging and Setting the Scene
•Coaching Skill #2: Demonstrating Empathy
•Coaching Skill #3: Be Positive
•Coaching Skills Practice: Role Play
•GROW Coaching Model for Solutioning
•Group Role Play
•Workshop Assessment
Entry Requirements
1 pass in GCE ‘O’ Level (any subject), or 2 pass in GCE ‘N’ Level in a relevant subject
(e.g. Maths, Science, English) or, WPLN Level 5 (Speak, Listen, Read, Numeracy) and Level 4 (Write)