(SCTP) Patient Service Associate (Eligible for Full-Time TA)
Training Provider: Temasek Polytechnic
Course Reference: TGS-2022016583
S$3,000
Original: S$10,000
Save S$7,000
About This Course
Generation Singapore’s Patient Service Associate (PSA) curriculum prepares participants for the Patient Service Associate role. Entry level PSAs provide quality customer service and frontline care to patients and their family members in a hospital or clinical setting, both public and private. PSAs perform patient registration, scheduling, medical records management, and cashiering within an institution's Hospital Management System (HMS). PSAs also provide front-line patient relations, perform financial counselling and provide clinical support to assist medical professionals and facilitate care delivery.
What You'll Learn
Generation Singapore’s Patient Service Associate (PSA) curriculum prepares participants for the Patient Service Associate role. Entry level PSAs provide quality customer service and frontline care to patients and their family members in a hospital or clinical setting, both public and private. PSAs perform patient registration, scheduling, medical records management, and cashiering within an institution's Hospital Management System (HMS). PSAs also provide front-line patient relations, perform financial counselling and provide clinical support to assist medical professionals and facilitate care delivery.
Entry Requirements
Pass screening which includes a basic technical test and interview
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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