Retail (SF): Service Leadership L4
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2022017334
S$144
Original: S$480
Save S$336
About This Course
At the end of this course, learners will be able to learn the following:
LU1 Recognition of a leader’s role in service delivery
LU2 Promotion of a customer-centric environment
LU3 Evaluation of team performance
What You'll Learn
Lead a team to deliver service excellence that is in line with the organisation’s customer-focused strategies.
Entry Requirements
Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 4 and above.
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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