Mastering the Art of Collaboration at the Workplace
About This Course
At the end of this unit learners should be able to:
- Identify types of tools and platforms by implementing and sharing
the knowledge for collaboration
- Contribute to identified goals collaboratively based on assigned
roles and responsibilities to foster team spirit
- Apply team communication and listening techniques to share
information, knowledge and experiences with co-workers
- Demonstrate positive attitude and behavior when interacting with
stakeholders in various situations
- Demonstrate diversity and social awareness by understanding
others' situations, perspectives and emotions
- Maintain relationships by building rapport and observing workplace
and social etiquette
- Escalating information pertaining to conflicts to relevant
stakeholders
- Seek feedback from co-workers to improve self and performance
What You'll Learn
work collaboratively and effectively with others to achieve goals.
Learners will contribute to a positive and cooperative working
environment by fulfilling own responsibilities, managing interpersonal
relationships and providing support to others to achieve goals.
Entry Requirements
- No formal qualification
- Participants should have the ability to converse, read & write in English.