Agentic AI for Market Research
About This Course
This course equips participants with practical skills to use Claude Cowork and agentic AI to conduct efficient, structured, and insight-driven market research. Learners will use Claude Cowork to define research objectives, formulate research questions, identify reliable information sources, analyse competitors, explore industry trends, and understand customer needs and behaviours.
Participants will learn how to connect Claude Cowork with relevant documents, datasets, business applications, and research sources through Model Context Protocol (MCP) tools. These integrations enable AI-assisted workflows for gathering, organising, comparing, and synthesising information from multiple sources while maintaining human oversight and verifying the reliability of findings.
The course also guides learners in creating custom Claude Skills from real-world market research processes. These reusable skills can support activities such as developing customer personas, analysing survey responses, conducting competitor comparisons, evaluating market opportunities, identifying emerging trends, and producing structured research reports. Participants will learn to incorporate research frameworks, templates, evaluation criteria, and reporting standards into repeatable workflows.
Through hands-on activities and practical business scenarios, learners will use Claude Cowork to transform complex information into clear findings, visual summaries, and actionable recommendations. By the end of the course, participants will be able to build an agentic market research workflow that improves research efficiency, strengthens evidence-based decision-making, and supports the development of effective marketing and business strategies.
What You'll Learn
LO1: determine data types and identify data sources using analytical tool
LO2: analyze market trends using reports to gather data and determine variables
LO3: analyze customer behavior and dynamics using explorations and forecasting techniques
LO4: evaluate the effectiveness of marketing efforts using modeling techniques, indicators, events and conversions.
Course Outline:
Topic 1: Identifying Market Research Data and Sources with Claude Cowork
Topic 2: Analysing Market Trends and Industry Developments
Topic 3: Customer Behaviour Analysis, Market Dynamics and Forecasting
Topic 4: Evaluating Marketing Effectiveness with Agentic AI Models and Indicators
Entry Requirements
Knowledge and Skills
• Able to operate computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience.
• Minimum 18 years old