Using Digital Technology Tools at the Workplace
About This Course
1. Know the common digital terminologies and digital etiquette principles
2. Interpret the appropriate online behaviours and actions
3. Identify types of digital search and information collection tools
4. Demonstrate the application of Search Engine Optimisation (SEO) to perform work processes and activities
5. Locate searches with potential keywords to source information
6. Identify types of digital technolo-gy tools, systems and software
7. Recognise types of technology-enabled communication channels
8. Illustrate information using identi-fied digital technology tools, sys-tems and software
9. Review information with other stakeholders using identified technology-mediated communica-tion channels
10. Recognise organisation’s Info-Comm Technology troubleshoot-ing and Information Technology (IT) back-up processes
11. Know organisation’s IT, personal data, and privacy policies
12. Group digital content to be stored and retrieved, in line with organi-sational requirements
13. Explain organisation's personal data and privacy policies
14. Identify types of cyber security risks
15. Recall organisation's policies to monitor cyber security risks
16. State the credibility of information sourced using digital search and information collection tools
17. Cite organisation’s cyber security policies to identify potential risks
What You'll Learn
Entry Requirements
Targeting operational level with minimum 'N' level qualification or equivalent. Working adults likely to be between 21 yrs to 50 yrs old who are seeking competency-based training to progress their career bby leaning how to perform work processed and activities using identified digital technology tools, systems and software.