Promote Effective Communication at the Workplace.
About This Course
This programme will help a learner tailor their communication approaches to audience needs and determine suitable methods to convey and exchange information well with different stakeholders.
Learners will be able to:
• Apply stakeholders’ analysis to determine communication objectives and set communication priorities
• Adapt Communication Approaches and channels to meet communication objectives
• Identify communication gaps to improve communications
• Apply behavioural insights to audience reactions and adapt communication approaches
• Create a visually persuasive and impactful presentation
• Present information in flow and format that reflect audience needs
What You'll Learn
This programme has been designed to help individuals staff upskill and increase knowledge with tools and techniques to contribute to a positive and cooperative working environment by fulfilling own responsibilities, manage interpersonal relations and providing support to others to achieve goal.
Entry Requirements
It is assumed that the participant’s should minimally possessed the following profile:
• Possess minimum of Diploma or equivalent level of education; or
• Be able to speak, listen and read English at a proficiency level not lower than the Workplace Literacy (WPL) Level 7; and
• Have more than 1 years or more of work experience; and
• Have at least 1 years’ experience in a supervisory or managerial role