Post-Diploma Certificate in Customer Experience Design
About This Course
This PDC consists of 3 modules:
- Customer Journey Mapping and Service Design
- Data Visualisation and Analysis
- Service Design Capstone Project
What You'll Learn
Entry Requirements
The minimum entry requirements (MER) for the Specialist Diploma in Customer Experience Design and Analytics are as follows:
• Applicants should possess at least a local diploma qualification or equivalent from recognised institution.
• Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted will have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.