Retail (SF): Customer Experience Management L4
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2023019304
S$150
Original: S$500
Save S$350
About This Course
At the end of this course, learners will be able to:
Have the knowledge and application skills to proactively offer and promote service to customers.
Be able to access and communicate detailed dish/product and service information sought by a diverse range of customers in order to make recommendations that meet customers’ personal needs.
What You'll Learn
At the end of this course, learners will be able to:
Have the knowledge and application skills to proactively offer and promote service to customers.
Be able to access and communicate detailed dish/product and service information sought by a diverse range of customers in order to make recommendations that meet customers’ personal needs.
Have the knowledge and application skills to proactively offer and promote service to customers.
Be able to access and communicate detailed dish/product and service information sought by a diverse range of customers in order to make recommendations that meet customers’ personal needs.
Entry Requirements
Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 4 and above.
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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