Freight and Cargo Claim Administration (Synchronous e-learning)
About This Course
Upon completion of the course, the learners will be able to
• Develop Standard Operating (SOP) and Control Procedure for claim administration and payments
• Review performance metric on the claim process as part of customer feedback
• Review claim handling systems as per emerging trends and technology to develop new methods in improvement of claim administration process
What You'll Learn
Entry Requirements
1) Age 21 years or above and have at least 2 years of work experience in supervisory or leadership position.
2) Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 5 WPL (Comprehensive) and WPN.
3) Applicants must be proficient with digital devices such as personal computer and tablet and apps like internet browser, video conferencing system to attend the e-learning session and complete all online assessments independently. We conduct Learner’s Orientation before start of course. When applicants are found not ready for Syn & Asyn e-learning will be advised to attend the in-person training mode