WSQ Solution Sales (SF) (Synchronous and Asynchronous E-Learning)
About This Course
The "Omni-Channel Solution Sales" module equips learners with comprehensive knowledge and essential skills to excel in the Omni-Channel Solution Sales landscape. Through engaging with instructional units such as Sales Canvas Development, Customer Persona and Product Market Fit, Sales Discovery and Omni-Channel Solution Sales, Sales Closure, and After Sales Engagement, learners will gain a deep understanding of key concepts and strategies crucial for successful Omni-Channel Solution Sales.
In this module, learners will develop a strong foundation in Omni-Channel Solution Sales by acquiring skills in creating effective sales strategy plans. They will learn to identify target market segments through the creation of customer persona profiles and validate product-market fit through market research and analysis. Additionally, learners will design a structured process for the discovery phase of the sales cycle and implement closing techniques to secure successful sales deals. The module will also emphasize the importance of after-sales engagement, focusing on building long-term customer relationships, higher customer lifetime value, and ensuring customer satisfaction.
This module also contains project tasks such as developing Sales Canvas templates, creating customer persona profiles, conducting market research, designing a structured discovery process, and implementing closing techniques, where learners will have the opportunity to apply their knowledge and enhance their skills in practical scenarios. This module empowers learners with a comprehensive skill set to thrive in the dynamic world of Omni-Channel Solution Sales, enabling them to achieve sales success and effectively navigate the digital era.
What You'll Learn
This course comprises of following Instructional Units
1. Omni-Channel Solution Sales Positioning and Omni-Channel Solution Sales Canvas
2. Omni-Channel Conversational Sales Journey
3. Digital Contents Driven Conversational Sales
4. Tech-Enabled Scalable Sales Journey and Ai-Powered Real-Time Omni-Channel Solution Sales Management
5. Digital Outbound Omni-Channel Solution Sales Prospecting
6. Advanced Omni-Channel Solution Sales Techniques and Lead Qualification framework
7. Sales Prospecting Scripts by Solution
8. Negotiation and Closing Techniques in Omni-Channel Solution Sales
9. Omni-Channel Solution Sales Metrics and KPIs
Knowledge outcomes
• Learn to strategically position Omni-Channel Solution Sales within your organization using the Omni-Channel Solution Sales Canvas.
• Gain skills to design and manage personalized conversational sales journeys using digital content.
• Implement scalable sales journeys and utilize AI-powered tools for real-time sales management.
• Master advanced sales techniques and develop a robust lead qualification framework.
• Learn to identify, track, and analyze key sales metrics and KPIs for continuous improvement.
Skills outcomes
• Develop the ability to create and apply an Omni-Channel Solution Sales Canvas for strategic planning and execution.
• Acquire skills to design and implement customized sales journeys, particularly the CILOS Sales journey.
• Master the use of digital tools, such as LinkedIn Sales Navigator, for effective digital outbound sales prospecting.
• Learn to develop personalized sales prospecting scripts tailored to different customer segments and scenarios.
• Gain proficiency in tracking the sales pipeline, measuring performance, and analyzing sales metrics and KPIs for ongoing optimization.
Entry Requirements
Academic Qualification: Minimum 1 credit in N Level or its equivalent
Experience: Minimum 1 year in any field