WSQ Response to Workplace Violence (level 2)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2023019865
S$150
Original: S$300
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About This Course
The World Health Organization (WHO) defines "workplace violence in the health sector" to include: physical assault, homicide, verbal abuse, bullying/mobbing, sexual and racial harassment, and psychological stress.It also further adds that "violence does not only occur as one single incident, but also may be expressed in repeated small incidents which together create severe harm."
What You'll Learn
1. Respond to workplace violence.
Respond to workplace violence includes physical, verbal, and emotional abuse in the workplace in accordance with organisational policies and procedures. (K2 & A1)
2. Report workplace violence
Report the workplace violence to the supervisors in accordance with escalation procedures.
Respond to workplace violence includes physical, verbal, and emotional abuse in the workplace in accordance with organisational policies and procedures. (K2 & A1)
2. Report workplace violence
Report the workplace violence to the supervisors in accordance with escalation procedures.
Entry Requirements
- Minimum secondary 2 education or,
If you have the following competency ratings from the Employability Skills are eligible:
- Listening/ Speaking Min. Level 4
- Reading/ Writing Min. Level 4
- Numeracy Min. Level 4
Course Details
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