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Service Leadership for F&B (Asynchronous & Synchronous)

Name: Service Leadership for F&B (Asynchronous & Synchronous)
Price: 350.00 SGD
Rating: 4.2 (42 reviews)

Training Provider: SHRM COLLEGE PTE. LTD.

Course Reference: TGS-2023020639

S$350

Original: S$700

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About This Course

Course Objectives

After the completion of this course, learners will be able to apply the following learning outcome to their job:

Learning Outcome
1: Learners will be able to demonstrate / role model organisation's vision, mission and values.
2: Learners will be able to apply methods to encourage a team to deliver service and promote customer-centric culture to achieve service excellence.
3: Learners will be able to utilize methods to monitor performance of self and team to promote a customer centric culture.

What You'll Learn

Upon completion, learners will be able to facilitate positive working relationships within team, and create an open and inclusive culture, to build a strong team in the F&B industry. He/she will be able to utilize methods to monitor the performance of self and team to promote a customer-centric culture in the organisation.

Entry Requirements

Knowledge and Skills • No Formal Qualification & Lower Primary • Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 2 Workplace Literacy (WPL) Attitude • Positive Learning Attitude