Reference, User Services and Information Discovery (Classroom & Asynchronous e-learning)
About This Course
At the end of the course, students will be able to:
(1) Recognize the nature of source communities and develop a systematic analytical approach to identify how the structure of those communities influences information behavior.
(2) Develop information searching skills, including interview skills to conduct reference interviews, and good search strategies based on these interviews.
(3) Develop a deeper understanding and contextualization of the misinformation/disinformation phenomenon to critically analyse informational claims made in the media.
(4) Develop an awareness for the creativity of the information discovery process and comprehend the need for intellectual curiosity in combatting misinformation/disinformation.
What You'll Learn
By completing the programme, participants will be equipped with the necessary skills to lead and manage their teams effectively, enhance the quality of user services, and develop innovative solutions to address emerging challenges. Ultimately, professionals will be upskilled to make a significant contribution to the library and information sector and advance their careers in the field.
Entry Requirements
This programme is suitable for participants working/ intending to work in the library and information sector.