WSQ Food and Beverage Service (L2)

About This Course

1. Receive the guest with positive attitude and poise while guiding them to their seats.
2. Recommend menu items and place orders according to guest's preference
3. Operate the Order Management System (OMS) to capture the guests' orders accurately
4. Communicate effectively on changes or cancellation of guest's order requests to the relevant stakeholders and examine order details to ensure accuracy for all orders.
5. Manage quality check and control in assembling and packaging of food items in accordance with organisation’s Standard Operating procedures (SOPs)
6. Perform accurate cash and cashless payment transactions closure.