SkillsFuture for Digital Workplace 2.0 Food Services (Classroom + Asynchronous E-learning)
About This Course
a) Introduction to Digital Tools like IoT, chatbots and mobile apps to enhance efficiency
b) Introduction to data analytics to understand customer demand and changing interests as well as optimizing resources and operations.
c) Cyber security risks due to connectivity at the restaurants and workplace and use Internet of Things devices and applications
d) Using automation in restaurants to support business operations like delivery and food preparation as well as customer queries via drones, autonomous robots and robot arms
e) Using mobile apps for handling of orders, payments and marketing
f) Acquire knowledge of the basic concepts of GenAI, its risks, and prompting
What You'll Learn
Entry Requirements
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (“ES WSQ”) Workplace Literacy (“WPL”) level 3.
• Be able to read and write English at a proficiency level equivalent to ES WSQ WPL level 3
• Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (“WPN”) level 3.
• Learner must be able to operate basic functions and features of a computer