ITIL® Foundation (SF)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2023037676
S$450
Original: S$1,500
Save S$1,050
About This Course
• Understand the ITIL Service Value System
• Understand and describe the key concepts for creating value for services
• Describe the Four Dimensions of Service Management
• Understand the Service Value Chain and its activities
• Explain the use ITIL guiding principles
• Explain some of the key ITIL practices like Incident management, Problem management , Change control and etc.
What You'll Learn
This is a three-day course which offers the participant with comprehensive understanding of the ITIL 4 concepts, terminology and principles being applied for IT Service Management. It embraces key concepts from Lean, Agile and DevOps to provide an integrated, collaborative and holistic approach to deliver business value for an organization. After completing the course, the participant will be equipped with adequate knowledge to prepare themselves for the ITIL 4 Foundation exam.
Entry Requirements
It is recommended the participant to have at least 1 years of working experience in IT industry.
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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