Problem Solving (Intermediate) (Synchronous and Asynchronous E-learning)
About This Course
- Describe a personal mindset of unlearning and good work for navigating change.
- Apply techniques to identify root causes of issues.
- Develop problem solving behaviours and practices among team members.
- Develop big picture thinking with stakeholders and seek opinions to develop solutions.
- Determine the constraints and risks associated with potential solutions.
- Design experiments to test the solutions.
- Apply evaluation and prioritisation frameworks to analyse outcomes of experiments and recommend solutions.
- Analyse stakeholders and develop buy-in for proposed solutions.
- Analyse metrics to evaluate effectiveness of problem solving process and solution.
What You'll Learn
Entry Requirements
Applicants should:
- Be between 18 and 55 years of age
- Have at least 1 year of working experience in a role that involves the usage or oversight of data to be analysed
- Be able to listen, read, speak and write English at a proficiency level not lower than the Employability Skills (ES) Workforce Skills. Qualification (WSQ) Workplace Literacy (WPL) Level 5
- Be able to operate a computer or laptop to perform basic data processing tasks
- Learners with WPL Level 4 may be accepted into the course if they have 3 or more years of experience in a supervisory/managerial role
- At least 1 GCE N Level pass in English