Social Media Management in Food Services Level 3 (Asynchronous eLearning + Classroom)
Training Provider: BETTR BARISTA PTE. LTD.
Course Reference: TGS-2023041077
S$276
Original: S$920
Save S$644
About This Course
This Social Media Management course is for learners to leverage on various social networking platforms in the Food Services industry to deliver the organisation's value propositions as well as targeted messaging to engage with prospects and customers.
The course will equip learners with social media management skills and strategies aimed at customer acquisition, engagement, loyalty and conversion via social media platforms, define metrics and guide the analysis on performance of social media management campaigns to identify opportunities for improvement.
What You'll Learn
Learning Outcomes:
1) Understand the principles and mechanics of social media platforms, and use social media tools to enhance clients' strategies in the Food Services context.
2) Develop and curate compelling written and visual content that resonates with the target audience, and effectively share it across social networks relevant to the Food Services industry.
3) Identify the key methodologies in social media analytics and measure performance ROI.
4) Respond to customer comments and reviews, manage community activities, optimise engagement and foster positive interactions using social media management strategies.
5) Supervise social media campaign advertising and ensure its successful execution in alignment with customer relationship management strategies.
1) Understand the principles and mechanics of social media platforms, and use social media tools to enhance clients' strategies in the Food Services context.
2) Develop and curate compelling written and visual content that resonates with the target audience, and effectively share it across social networks relevant to the Food Services industry.
3) Identify the key methodologies in social media analytics and measure performance ROI.
4) Respond to customer comments and reviews, manage community activities, optimise engagement and foster positive interactions using social media management strategies.
5) Supervise social media campaign advertising and ensure its successful execution in alignment with customer relationship management strategies.
Entry Requirements
WPLN Literacy and Numeracy Level 3
Course Details
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